Delete Your Koodos Account

You can request deletion of your Koodos parent account and all associated data at any time. You do not need the app installed to make this request.

How to request account deletion

1. Email [email protected] with the subject line "Delete my Koodos account".
2. Send the request from the email address registered to your parent account, so we can verify it's you. If that inbox is unavailable, tell us and we'll verify another way.
3. We confirm the request and delete your account and data. You'll receive a confirmation email when it's complete.

What gets deleted

• Your parent account (email address and sign-in credentials)
• All child profiles (names/nicknames and avatar selections)
• All paired-device records and device identifiers
• All usage data and settings (screen-time limits, schedules, blocking configuration)

Deletion is permanent and cannot be undone.

Delete some data without closing your account

• Unpair a device: in the parent app, go to Settings, select the device, and tap "Unpair." This immediately removes that device's data.
• Delete a child profile: in the child's settings, tap "Delete Profile." This removes all data associated with that child.

Subscriptions

Deleting your account does not automatically cancel a subscription billed through an app store. Cancel the subscription in your Google Play or App Store settings as well.

Questions? See our Privacy Policy or contact [email protected].